The salon was lovely, clean and well-presented. The staff member doing my wax was a bit new to hot waxing so it took longer than usual but still a good result in the end. Would definitely book here again
I booked in for the deluxe tailor made package but was very disappointed. The woman who performed all of the treatments was absolutely lovely however the fact that the salon was extremely understaffed and had no one at reception meant that she had to continuously leave me to speak to customers during my Brazilian wax. The wax was often left on too long which was extremely painful.
Also due to the lack of staffing she had to tint my eyelashes and perform the wax at the same time which was very uncomfortable.
The Shellac manicure was the worst I have ever had and the nail polish and gel bled way over into my cuticles and nail bed.
The beauty therapist obviously does a better job for other customers when less pressed for time. I would strongly recommend that the salon hire a receptionist full time.
Sadly I will not be returning.