I came in on a Monday and it was a bit of a busy day for the staff so I had to wait for a bit, but because it was off-peak I received a 25% discount on the booking, which was very welcome.
I'd been to this salon before and the staff are always really welcoming and nice, and get the job done quickly. I was with a new member of staff (whose name I've sadly forgotten), but she was also really sweet and up for a chat.
I've always felt very comfortable coming here, it's very much an all-girls environment most of the time and that helps when going for things like hollywood waxing. It took a little bit longer to get the hair out this time than usual, which is why I'm giving the treatment 4 stars rather than 5, but I don't think that was the therapist's fault at all and I was still out of there after less than 20 mins.
I had lash extensions done for holiday at Skin & Tonic. I was expecting individual lashes where they isolate the lash and put an extension on lash by lash but instead they did "express lashes" where they lay the lashes on top, sticking to more than one lash. The lashes were sparse, lasted only 1 week and after they were gone I still had glue residue all over my natural lashes. The therapist was nice, but I would no go back.