Anita the therapist was really lovely. She was polite and made me feel very comfortable. The venue itself was nice enough as a beauty salon. It would have helped the atmosphere if music spa music were to be played in the background as it got too quiet at times. I didn't get a manicure even though I'm pretty sure I booked the Shellac Manicure service. It was more of a paint & shape service. But overall I was glad to be able to get an appointment at the last minute.