this was one of the best experiences i’ve had at the salon. Simone was amazing - very gentle, friendly, and professional, and she made my hollywood wax so comfortable. i also had a BIAB manicure with Viktoria, who was skilled, attentive, and kind. although my last visit wasn’t up to expectations, the salon kindly offered me another appointment, and i’m so glad they did. excellent service from both, thank you!