The staff was amazing but unfortunately the venue was let down by extremely wet loungers pool side, sauna was no where near hot enough and overall feel wasn't that relaxing. Good quiet room but no offers of tea or coffee.
Lovely lady at reception did discount then in the end took off the payment of the facilities as she did admit it wasn't up to standard.
Do believe some work needs to be done to improve overall.
Our first spa day in over 2 years and we really needed it. From booking to arriving to a very friendly welcome the whole day was brilliant and very well organised. The treatments were very good and free soft drinks went down well after a lovely swim and hottub. Lunch was excellent and the brownie a treat for afters. The gym looked good but we decided to make it a day for just relaxing.
We’ll definitely return and recommend this place. The staff are a credit to the company