I booked a deluxe Pedi, I sat on a hard chair and did not have my feet soaked nor any hard skin removed properly. My cuticles were pushed back and not cut and the paint was really bad. Same with the manicure, I don't usually complain but I have been trained in beauty therapy myself and wanted to treat myself for once. The process was all wrong and the end result was very messy. The nails weren't sealed with gel and the red gel was painted over the unremoved cuticle leaving a bumpy wonky result.