The spa was a not the best, the relaxation room was basically a corridor turned in to a relation room with a few garden chairs in it. It was cold and people were walking through it from one end to the other. It was not relaxing at all. Not the best place to relax in.
The pool area was pretty dated but the steam room worked well. The changing rooms were awful the floors were wet and very slippery. Our treatments were supposed to be at the same time, but one of the staff members phoned in sick.
This was my 2nd visit to the spa. Lovely venue, relaxing atmosphere. My only complaint was I felt I didn’t get the massage I asked for. Even though the back of my shoulders, back and neck were treated, I was expecting the top of my shoulders and neck to be massaged out when I was on my back. I have had a fair amount of massages over the years and for the type of treatment I booked, this is usually treated. Unfortunately I was still in pain when I left.
Had a lovely spa day for my husbands Birthday! Only comment really is that some areas of the spa are looking quite tired. The pool area, mainly the roof wasn’t in good condition and the sauna and steam area smelt damp. Changing rooms also had a lot of mould on the ceiling. Could be amazing with some maintenance. Spa itself was nice and maintained, and the staff were lovely.