I wasn't offered a choice of body oil to be used for the massage.
The pool area was not helpful to people with walking problems, with difficult steps to negotiate plus I could not find a water container or mugs in the pool area
I think the facilities are great, and everyone was very friendly and welcoming. Taylor Mae (spelling?) was also great. The only down side is there are quite a lot of signs of wear and tear that catch your eye and I think dampen the experience. The sauna surround needs fixing; the shower between the sauna and steam room has water spurting in all directions from limescale build-up, and it is only cold, which I don't think encourages people to shower before using facilities.That sort of thing.
Treatment by Olivia•Back, Neck & Shoulders Massage