Lots of children in the pool and jacuzzi, screaming, cutting up people trying to actually swim, jumping/bombing into the pool. No supervision. Was not a relaxing experience whatsoever. Children were also going in and out if the steam room and sauna (despite signs saying no under 16s).
Showers were dirty - hair and dirt in shower basin.
My sisters “toastie” was cold and missing ingredients.
Absolutely stunning venue and the perfect place to go and relax at the spa.
I had my eyebrows and lashes done with Olivia. Olivia was very welcoming, chatty and kind but most importantly she is very talented at what she does! Thank you for a lovely experience, I'll definitely be coming back.
The day itself was lovely, however;
When relaxing around the pool we were constantly dripped on from the condensation on the glass ceiling.
Everywhere needed a bit of a clean, especially the showers.
We had to get changed for lunch (which was lovely).
Treatment by Olivia•Back, Neck & Shoulders Massage