I had three months in between my last Hollywood and this one. I had shaved and the beautician said this would affect how easy it was to pull the hairs out. At the end of the treatment I was disappointed to find when I went to get dressed that there was a lot of hairs left. I would not return for a wax. However the beautician was very friendly and put me at ease, and gave me skincare advice (she admitted she prefers the skincare side of the business and I would return for facials and further advice in this area).
I got an underarm wax. It was my first after having shaved (and some lazer removal) for my whole life. The beautician said this would make waxing difficult to pull the hairs out. She got most hairs but not all.