My appointment was at 12:35 and I arrived 10 mins in advance and waited for about an hour for balayage and haircut. Nonetheless Anna was very professional and friendly and immediately made me feel better. I booked a balayage appt and treat well changed it to half head highlights and also sent me the wrong timing for my appointment.
The balayage was good and I wanted a natural look which Anna helped me achieve. I found the colour too light and Anna immediately fixed it and worked hard to give me an amazing blow dry!
My appointment took 4 hours in total after which I was very tired, but I do love my new hair :)