Smart Look Beauty - Wandsworth Reviews

Unit 123 Southside Shopping Centre, North Mall, Wandsworth, London, SW18 4TF

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Reviews are written by customers after their visit.

4.4
934 reviews

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Written by our customers, so you know what to expect at each and every venue.
I had eye brow threading done and I can't fault it they did a great job However I also booked a shellac nail polish and eyelash extension. I had an Indian lady with really long hair for both treatments. I naturally have really long nails and the lady cut my nails to short and they were really uneven. I ended up going to another nail shop and getting acrylics put on. My eyelashes I'm really upset about it, they are all uneven and they flick up on the sides. They don't look professional at all and you can see all the ink at the top of my lashes. The same lady who did my nails also kept dropping ink all over me. They still charged me full price. I don't think I will be going back in a hurry.
Two customers were shouting about the quality of their pedicures while I waited, they really weren't happy and it made for an uncomfortable atmosphere. That being said, my spray tan was really excellent. Salon is pleasant, very clean. I would recommend here for a tan, maybe not for nails.
The massage itself was not bad, masseuse was able to do it, but there was zero attention to details and the experience was everything but relaxing. Room was noisy (you can hear the people outside) and the massage was interrupted by someone who came in to look for something and talked to the masseuse. The aromatherapy massage had zero aroma, there was actually a bad smell of feet. The masseuse was also leaning on my head to reach my back. Overall not a relaxing experience at all
A terrible experience. I booked on treatwell for bank holiday but the salon called to say could I come later (as they were opening later that day). I said no problem, so I arrived at 10am as agreed but no one was there to open the salon until 10.20. The therapist then made two of my cuticles bleed (she said because I had 'soft cuticles') and it was a sub-standard file/varnish application. I will not return.
Very nice staff, good service.