Smart Look Beauty - Wandsworth Reviews

Unit 123 Southside Shopping Centre, North Mall, Wandsworth, London, SW18 4TF

Check availability and book online

Reviews are written by customers after their visit.

4.4
934 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
I turned up to my appointment only to find that I couldn't go through with it as I hadn't had a test before at that facility. The test had to be carried out 7 days before the treatment and would cost an additional £10 so I had to cancel my appointment. I didn't see anything on the website when I booked to let me know this was the case so overall it was very frustrating.
Quick and efficace service
Lovely experience but quite gutted my eyelashes come out after 1 day ... not the 7-10 days promised. Lovely staff but wouldn't go back for that reason alone
Eyebrows threading was OK, and good value at £5. Leg was not very good, I told the waxer I had lots of ingrown hairs and she left loads, which I had to get fixed at another salon. When we were done she told me I looked 5 years older than I am because I am "so heavy" and I was completely affronted and left to dress trying not to cry! I was offered a loyalty card which was taken back because I booked through treatwell, even though I paid the standard price and had been a customer there before. Will definitely not be going back, please work on your customer service.
I booked last minute for an underarm wax, at first they could not find me on their system. I think the wax was quite good, however customer service by the therapist could have been improved, I felt like I was a hinderance rather than a valued customer.