I arrived 5 minutes early and told to sit down for a minute while the hairdresser carried on cleaning the salon, they started doing my hair 10 minutes later. I showed a photo of my usual blow dry what I wanted my hair like, a bouncy blow dry. It was actually done with tings and looked liked a 1970's Mia Farrah perm. I went home and straightened my hair. I was not offered a drink and the staff spoke to each other in their native language while doing my hair, which I consider to be a bit rude. The salon was very nice and clean.