Smooth Extensions Reviews
within London Beauty, 157 Essex Road , Islington , London, NE1 2SN
Check availability and book onlineReviews are written by customers after their visit.
704 reviews
Pedicure would be great if hygiene is their top priority. Can tell that the beautician was really experience for mani pedi with her way of cuticle trimming. Unfortunately I would not visit again and would not recommend the place unless they improve on cleanliness. Upon arrival I was shown to the chair to be told that the previous session has taken longer than expected. I am usually fine with it if it's not too long like 15mins. But I had to wait for almost an hour to have my service. She attended to me immediately after the previous customer without washing her hands and cleaning the equipments. Though she did changed water for my foot bath. To my horror she pulled out a chest of drawer filled with cuticle nipper, filer buffer etc and rummage through the stash to find what she needed. And in the stash of utensils you could tell that they were filthy covered with nail ashes. I assumed that she would at least spray some anti-bacterial sanitiser but she did not.
I was very disappointed with my experience at Smooth Extensions.
The place felt chaotic, and was full of people waiting around. The staff were friendly but I was passed between three people and was left waiting (the only positive of this is I got a free hair mask). At no point did anyone ask me what would like doing to my hair, until they took the scissors to it, and it was clear at that point the stylist could not speak English fluently so it was difficult communicating what I wanted, and I didn't feel reassured that she understood. The end result was nothing like I wanted, and the cut itself is poor, the ends are uneven and look like they have been hacked into.
I would not recommend this place to my friends.
Very nice lady and professional service. Could improve the cleanliness, in the room where i had waxing there was hair on the floor. In the salon above the sinks were not clean.
Really strong smell in the salon apparently from some hair straightener. You could actually see it in the air. I never got my waxing done as no one was available when I needed/ had booked them. They have given me a credit to come back at a later date.
Basic experience. Good blow dry, happy with the result but not made to feel very comfortable.
Contact
Discover
f74e76ea-bd69-4ba8-9eaa-fa7b23441349