I had the Dermalogica Facial at Cucumba Soho which was recommended by my sister. Staff was friendly and the girl who did my treatment was knowledgeable. The mask was very good. Would go back again.
So... after a very poor facial I had also booked this foot treatment and tried to enjoy it. The first part of the treatment was good, the therapist removed the dry, hard skin from my feet and applied a soothing cream, leaving my feet feeling much softer. The therapist then said that I was okay to put my shoes on. The treatment I had booked was the Dry Skin Busting Foot Package Inc. Massage. and in the description it state that this should include shape, paint and foot and leg massage. None of these things were offered to me and again, the therapist was clearly just incredibly under-trained and had no idea either what treatment I had actually booked or what the treatment included. There was about 25 minutes at least left of the treatment, and I could have insisted that she continue with it, but I was so fed up with the service I'd had at Cucumba by that point that I just wanted to leave. The staff are perfectly nice but just not up to scratch when you compare to other London salons. I will not be returning.