The place is lovely and clean, however having never been there before I was not aware that everything is done on time, so because I had polish on my toes already and wanted them filed rather than just polished, it should have cost another £4.50 (quite steep just to file) they didn't make me pay it as it wasn't really explained, but it would make me re consider when I get get a file and polish for £8 just down the road.