With my wedding only a few days away and never having had threading I was a bag of nerves but the staff took plenty time to reassure me and I came out feeling great. Will definitely be returning.
Therapist was brilliant and the overall ambiance of the place was lovely. she was very attentive and had great client facing manner. The facilities were clean and I was offered a drink upon arrival and while accompanied to treatment. It's in a great location and I would happily return for other treatments. However, this was my first Dermalogica facial and it made me break out terribly over the next 2 days which I have never had before with a facial - my skin tends to be quite hardy and can put up with pretty much any product and I never get spots. The products smelt 'chemically' and didn't feel as luxurious as other products I have used in the past facials (eg: Jurlique).
If you're only going for relaxation massage then this might work for you but got the sense that the technician was being just that - technical and methodical but not a real massage therapist or practitioner that had proper training. No offense to the person involved but I hope the owner will get more involved on providing training and support for the staff. Also, the massage table was not a proper massage table with all the necessary support for head/neck and legs. Shame on owner for going cheap!