Snail and Hare Beauty Bar Reviews

12 Poland Street, Soho, London, W1F 8QB

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Reviews are written by customers after their visit.

4.4
3285 reviews

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Written by our customers, so you know what to expect at each and every venue.
The salon looked past its sell by date - scuffed and not very clean. My pedicure took 1.5 hours when it was due to take 45 mins and the whole process was quite chaotic - first a girl started my pedicure who couldn't speak much English and didn't really know what she was doing. the someone who seemed to be the manager or owner took over, but she was harassed and talking on the phone at the same time as doing my pedicure. The end result was ok but the whole experience was poor - not relaxing or professional. I wouldn't go back.
Arrived and was asked to take a seat, the range of magazines was great. Shortly after that I was asked to move to the area for my treatment. As I was on the phone my therapist neither introduced herself or offered me any water and didn't proceed to do so once I'd come off the phone either. The treatment was the Dry Skin Busting Foot Package Incl. Massage in which they use the drill that would usually be used for the application of acrylic nails to remove the dry skin. It seems there was little thought in this, the lady didn't have any gloves on and with my foot rested on a cushion, it wasn't the easiest for her to get to every part of my foot but she tried her best. Just before the massage section started, I was asked quite rudely if I'd picked a colour yet and when I said I hadn't I was told to hurry and do so as the tray would be required for someone else. Once the massage was complete, a rather moody therapist told me to move to a different area as the area I was seated in was needed, in doing so my therapist was changed from the original to this moody one who then proceeded to hurridly cut, file and paint my toe nails. I've been to Cucumba before, hence I went back again however the treatment wasn't particularly relaxing. In future I'll be going to the Chinese people round the corner!
I visited the salon before going holiday and they were super busy but the Receptionist was very attentive and made sure that even though I had to wait I had a glass of water and was happy. The treatment itself was very interesting - never had a 'dry skin busting foot treatment' done before - and found it enjoyable. A different girl shaped and painted my nails and I felt I had new feet when leaving the salon. I would definitely recommend Cucumba to everyone.
The perfect spot for a lunch time beauty break - the service is quick,flawless,and my manicure still looks good after almost a week - which is rare when you do not do gel nails!
I popped in for a quick manicure at lunchtime,amd I will definitely retur.The service is quick,efficient,I took a price list and i was happy to see a wide range of treatments I could have during my lunch break!