Snail and Hare Beauty Bar Reviews
12 Poland Street, Soho, London, W1F 8QB
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3288 reviews
Highly disappointing. My feet would have gotten much more care if I instead spent the same money on a nice foot cream. When I arrived, something was wrong with the system and they could not find my booking. No apology and I was made to stand for 10 min while they looked for it. This was followed by whispers between the therapist and the receptionist trying to figure out what it is they are supposed to do. The therapist was a sweet girl but obviously a trainee who barely knew what she was doing. She removed some dry skin (no result visible) then rubbed some cheap fruit lotion into my feet (no massage whatsoever! that was the whole pedicure, about 10 min) and left to get her colleague who 'can paint my nails much faster'. The polish was then shabbily and unevenly applied. The only drink offered was water in a plastic cup, which the therapist later spilled and did not offer me another one. Horrible experience.
I booked a ten minute massage for me and my friend, and we were really happy with it! It was brief, but the therapist was really effective in that time, working on my stiff neck and back with good pressure . We had to wait a little at first (which is probably a draw back if you were in a hurry with a ten minute massage) and we did sit in in a chair in what was effectively a corridor downstairs, but really, what mattered was the massage itself. My friend enjoyed it as well.
I was amazed at the amount of dry skin that flew off from the electric pumice machine. This tickled slightly but did not hurt, very slight redness the next day. I opted for the warm slipper hydration following the relaxing foot massage. My feet are now beautifully smooth.
The therapist was fantastic and I really enjoyed the facial - my skin felt great and I left feeling utterly relaxed. My only criticism is with the timings. I booked an appointment at 6.15pm but was not seen until just after 6.30pm, and would have appreciated if I could have been told on arrival that there may be a delay in me being seen and being given the option to rebook, particularly if they penalise you if you arrive more than 15 minutes late.
I just had an eyebrow wax and it was exactly what I would have expected. The appointment was quick and easy and I'll probably go back again because it's a good location.
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