Snail and Hare Beauty Bar Reviews
12 Poland Street, Soho, London, W1F 8QB
Check availability and book onlineReviews are written by customers after their visit.
3286 reviews
This spa is in a great location in the centre of London. The staff are friendly and competent, overall the treatment was excellent value for money. Would definitely visit again.
Had two treatments at Cucumba - a Pedicure and Massage. Agree with the previous reviewer, there was a bit of a dispute between staff as to who was doing what, but I can only assume this was because they were rather busy. All in all, it did feel rather rushed though. Came out with a fantastic pedicure - quality painting and lovely shape, just wish the experience had been a little more relaxing.
Opted for Cucumba mainly because of ease of location - in the middle of Soho - so easy to get to, even in the snow. Massage was fairly good, if a little light. Massage area was rather cold! Booked hoping to receive a Sports Massage - but wasn't able to receive one when I arrived, since none of the Sports Massage therapists were in on the day I booked. It might be worth checking what you've booked with Cucumba first - as it was a little unclear when booked with Wahanda.
This place should really just be better - it has all the ingredients to be good but the staff just don't seem to have a very attitude. When I arrived I was seated in the main area & listened to the staff complaining about the schedule of appointments and genuinely arguing over who took my appointment.
The waxing really wasn't great - the wax was too hot & after mentioning it several times she took to blowing on it to cool it down. It felt very rushed and the end result is there's lots of hairs outstanding. Also the waxing takes place in a big room with just a curtain pulled around the bed. I spent my waxing listen to a guy next to me having waxing & exclaiming loudly about the pain. Very disconcerting.
Wouldn't go back, too many places in soho at a similar price point that are better.
Very happy with the treatment I received as well as with the salon! Very cool and quirky salon, friendly staff, excellent treatment. Would definetely recommend and i would definetely go back!
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