Polite and welcoming staff.
Had my hair coloured and although I'm not totally dissatisfied with the result I'm not also completely pleased. I don't have the colour I chose and will have to colour again.
Maybe when booking hair colouring staff should make some enquiries before hand just to be safe.
I'm not even complaining about the £25 extra I payed to have my hair bleached because I was informed and agreed. I just wished I had knowb that the colour I wished wouldn't be possible in my hair tone so I didn't have to choose some other in a few minutes and under pressure.