The beautician was really good, talked abit too much but she was ok and quite professional ,the issue for me was the beauty room the bed I was sitting on to get my waxing done was tiled upwards and when I was laying on my pront I was really uncomfortable , also I had no were to hang my clothes all the hangers was occupied with the staff bags and coats , the beautician had no were to put the wax strips and the wax she left it on the bed next to me and it got stuck to my feet the room was untidy.