Whilst the therapist was so kind and polite, the hot wax and the salon where terrible. I think the most alarming was the hygiene in the salon especially in the massage/waxing areas. I’ve always had hot wax but I’ve never had one this inexperienced do my hot wax. The other thing which was probably the most disgusting to me was when she wanted to use a tweezer to pull out the ingrown, the tweezer was dirty and when I asked if there is an alcohol solution to clean it, she pulled out hand gel!!