Booked the appointment at 14:45 but had to wait for 15mins since the lack of staff. And the lady who did it, did my threading in a hurry since there were some other customers who were waiting to get their things done. So there were some hairs left and she mentioned those are Ingrowns . But I removed them using a twizer when I came home. Anyways she apologized me for keeping me waiting. But unsatisfied with the threading