The lady who waxed me was new. She was terrible, didn’t know what she was doing. Forgot to do the back of my arms & side of thighs. She wouldn’t give me time to inspect & was rushing to put oil on. I kept telling her to wait. When she left the room & the Second Lady came to do the bikini waxing I complained & said she’s not done it properly & sent the lady back to redo. When I showed her she blamed me and “why didn’t you remind me” to which I said “this is your job”