Last time for me. The last time they had no staff to see me and didn’t have a note of my appointment fully paid for, the next it was rushed and not the manicure or pedi I’d paid for just an express polish. This time technician lectured me on eyebrow dye during pregnancy (not an issue) there were no colours and the base coat of shellac was so think it lasted 2 days. Emailed, no response. Place feels really run down now and they don’t care about keeping customers happy/making good.