From the receptionist to the technician, everyone smiled and was polite and helpful.
The service was great, lovely and natural looking nova extensions.
Shellac came off after a week- the salon were happy to do it again however when I rang they booked an appointment for 9.45am and the salon doesn't open until 10am, so had to wait, wasn't very impressed. The second manicure was very good though!
Atmosphere is a bit cold, could do with some ambience (music/decor). No air flow in the treatment rooms so staff get hot while they work but the room is not warm. Hygiene is top notch but probably wouldn't return.