Anna took some skin off underneath my right brow, realised what she’d done and did the exact same thing on my left brow. I was in so much pain and she did not show me a mirror. I went home and realised what had happened so went back the next day to get my refund. I have not been offered my refund and it’s now been over a WEEK. Despicable behaviour and WILL NEVER GOING TO GO AGAIN.
Very quick service, very friendly therapist who did everything to minimise time, music playing created good distraction and ambience, great overall!
Bonus: I went before 12:30pm and got almost £10 off!
Excellent hot wax! Hardly any pain, and for my second time having a hollywood I was expecting pain! Magda was great, and very thorough! Will be returning!