This theraputic massage was absolutely brilliant and completely rejuvenating. Angela quickly identified areas which I wanted her to concentrate on and was very systematic and thorough in her approach. I booked an appointment for 11 which the auto-booking system had double-booked so happily moved it to 12 noon. This meant that the salon was in full flow with lots of hair customers and loud popular music which wasn't quite tuned out by the calming music in the massage room. However, it did not really make the experience any less pleasurable and I was given a 20% off voucher for the next time I am in need of some R&R. Will definitely visit Sole Beauty at The Runway again!
My manicurist was chatty and friendly. She did a great job on my nails (especially cleaning up my dry cuticles). Would definitely go back if I lived nearby!! Only reason not to give the full 5 stars is that she was running 5-10mins late.
The therapist was excellent and very considerate. It was my first ever Hollywood and she explained everything clearly including aftercare and the procedure. Overall a very positive experience, welcoming and friendly. I will definitely be back.
As my daughter said below, we waited for this other colleague to arrive so that we could have our nails done at the same time. Not sure what that was about but this colleague never arrived, so we waited 45 to have our nails done one after another. After all the wait my nails came out quite badly, they looked pitted, and smudged, the nail gel was applied very haphazardly, the final look was messy. I returned to the salon to make a complaint the following week and was treated by a different nail technician. She was very friendly and did a much better job. I am grateful that they redid my nails, but I am still disappointed by the 1st application.