My therapist peter was extremely friendly and welcoming. He explained the treatment to me as he was going along. The only thing that might be improved was the ambience. The treatment room was just a bare room and didn't have that "luxurious relaxation" feel. Saying that though, I did feel very relaxed throughout the treatment!
The staff are so friendly and welcoming. Des was so knowledgeable and, as it was my first reflexology, at my request he told me all about the practice and explained what each area is connected to. I found it interesting and relaxing and am going back for more. Even roped my husband in to give it a try. Well worth the money if you're looking to give it a try.