I had high hopes given the mountain of positive reviews, but my own experience didn't match up. The wax felt rushed and I still had wax left on my legs which led to patches of the sheet of tissue I'd been lying on to remain stuck to my legs. When legs were moisturised it wasn't rubbed in properly, leaving me to do it myself after. When I got home I found missed patches of hair, and overall the wax was the most painful I've had. She spent more time talking than paying attention to waxing me.