I asked for approx 3cm off my bob. She took off over 5-6cm. There are obvious chunks of hairs different lengths still. She didn’t completely dry my hair, was still wet when left. I asked for same length all the way around but it is not at all. When I tried to mention this, the lady did not speak enough English to understand and the lady who was translating had gone to another room to do another treatment. Very unhappy.