Everyone was pleasant despite it being a very dull day . Chloe was great very knowledgeable and friendly and made me feel at ease . There was no pushy sales to by the product just perfect information. Afternoon tea was tasty and the complimentary glass of bubbles a nice surprise
Had a fantastic day. Swedish massage was totally amazing Chloe was attentive welcoming and was explaining what she was doing the facial was fantastic again Chloe was talking through what she was doing. My mom had Donna for her treatments which mom loved and liked Donna for her skills and mannerisms. We are saving to come again and can't wait. Laura Ashley afternoon tea was lovely and the waitress was welcoming and professional. See you all asap.
The deep massage chloe R performed was the best i have ever had. She was skilled sufficiently to detect all my problem areas and massaged them away
Thank you chloe. I will definitely be booking her again
The staff were a real credit to the place. From check in, spa, restaurant, through to check out! They were cheerful and genuinely couldn’t do enough for you. Especially Chloe who ran the spa single handed and gave the best massage/facial treatment. The hotel room was maybe a little jaded (with some questionable grouting). Personally I’d sack the plumber and give a pay rise to the other staff :) as they are definitely a reason to go back.