Southcrest Manor Hotel Reviews

Pool Bank, Southcrest, Redditch, Worcestershire, B97 4JS

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Reviews are written by customers after their visit.

4.6
1593 reviews

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Written by our customers, so you know what to expect at each and every venue.
I booked an afternoon tea spa package for £60 for 8 ladies. Changing facilities were awful. Toilet area in relaxation room dirty and bin overflowing. Relaxation room was dusty wallpaper hanging off under window only 2 sofas and some low level stools to sit on. No background music . Not relaxing at all. Was charged incorrect price at time of payment and then lady had to arrange everyone to have a refund as I showed her my booking email. Nail polish smudged on 2 of the ladies
A fantastic hotel with first-class facilities and staff, who go out of their way to ensure a great stay
Attended for a spa day with treatment and afternoon tea. It’s not exactly a spa as there is only a hot tub and a very small room with two sofas which is called a relaxation room. The hotel itself looks quite nice. Reception staff were friendly. Spa receptionist was lovely and treatment very good. Hot tub area really needs a good clean and updating. Could be made nice but outside of hot tub dirty, chairs to sit on are dirty and it’s not really a great area to relax.
2nd time for a treatment and I left feeling amazing. Rachel is just lovely and really good at her job, im very grateful and will definitely record come back. Thankyoy
excellent service, will definitely come again :-)))