I booked an afternoon tea spa package for £60 for 8 ladies. Changing facilities were awful. Toilet area in relaxation room dirty and bin overflowing. Relaxation room was dusty wallpaper hanging off under window only 2 sofas and some low level stools to sit on. No background music . Not relaxing at all. Was charged incorrect price at time of payment and then lady had to arrange everyone to have a refund as I showed her my booking email. Nail polish smudged on 2 of the ladies
Attended for a spa day with treatment and afternoon tea. It’s not exactly a spa as there is only a hot tub and a very small room with two sofas which is called a relaxation room. The hotel itself looks quite nice. Reception staff were friendly. Spa receptionist was lovely and treatment very good. Hot tub area really needs a good clean and updating. Could be made nice but outside of hot tub dirty, chairs to sit on are dirty and it’s not really a great area to relax.
2nd time for a treatment and I left feeling amazing. Rachel is just lovely and really good at her job, im very grateful and will definitely record come back. Thankyoy