We waited for 20 mins in the reception area of beauty room. Staff were shut in a room doing treatments on themselves! Our appointment for hydrotherapy pool was 2pm we got in about 2.25
It was really dirty.
Treatments were however excellent.
We were not shown any other spa facilities or talked to about health and safety.
I have now got a very tarnished ring as wasn’t advised not to wear jewellery in the pool.
I found a small notice the day after by the fire door advising not to wear any!
The treatments and staff (beauticians, waitresses and reception staff) were all really friendly.
The afternoon tea was lovely.
However the facilities are very limited and the spa/hotel is a bit tired.
The relaxation area wasn’t relaxing. The cleaner was coming in every couple of mins and is noisy.
Needs a bit more organisation too..water jug wasn’t filled all day, no instructions on whether we’d be collected for our treatments and no working clock outside so you couldn’t time yourselves
What a beautiful place to spend a weekend with friends. The hotel staff are so very friendly and helpful and made us all full welcome. The treatments were amazing - we can’t wait to go back.