Me & my friend came to use the hot tub, when we arrived, noone was there to greet us, had to go back to reception to find out. Eventually someone came along and we were told to go upstairs and use the changing rooms and we would find robes, towels, slipppers in the opposite room. The room was locked so had to find a cleaner to go and find help as she wasn't sure where things were, was waiting for over 10 mins and eventually got robes/towels, no slippers but got later. Hot tub was great though!
I had a treatment this afternoon and can’t wait to book again!
It was very clean and safe, my treatment was fantastic, I felt very relaxed during and afterwards. My therapist was lovely, really welcoming and I couldn’t recommend the experience highly enough!
Our stay was very good , the food was great also the service of the food. Room and the rest of the premises was clean. The only minor things that I think others may complain about is slow service at the bar the bell was rang several times and no one came .We had to do to reception to get them to call someone to serve us. When we went to use the hot tub it was still covered over and there was no towels or robes in the relaxation room. After our treatments we were giving any aftercare advice/water