Southcrest Manor Hotel Reviews
Pool Bank, Southcrest, Redditch, Worcestershire, B97 4JS
Check availability and book onlineReviews are written by customers after their visit.
1259 reviews
The hotel was in chaos. We were put in a filthy room and ignored whilst waiting to be served afternoon tea by a huffy member of staff.
Told at breakfast that our group of three would not be able to sit together and one would have to sit alone.
The staff were confused and flapping over our dinner reservations. Dinner was disappointing, and the pate left one of our group feeling sick and put off, the next day was unable to drive home because she was throwing up.
Great service, but had to change the colour I had because so many had gone gloopy
Gel Nails Manicure
To get there you have to walk through a corridor of bedrooms and it doesn’t flow brilliantly. The reception for the spa is fine, but the room being used isn’t decorated very well for its designated use - mirror on the wall is cracked and any room that be been for massage previously has been dark with candles to ensure a relaxing atmosphere. You have to climb up on to the bed and are face to face with a bin when you do. during my massage the masseuse knocked the bed, but didn’t apologise.
Swedish Massage
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