Wanted french finish manicure but could not choose this on booking app. Rang about this and left a voice message but no one got back to me. I rang on the day of appointment and was told that it would be fine. On arrival they were running late by 25 minutes and then I was greeted with the wrong name. I was told that they had run out of the french finish so had to choose a colour I didn’t really want. I had to ask for the chair to be wiped down. Health & safety issues with cables all over floor
This was our first treatment here and it was lovely. Both girls were really pleasant and welcoming and we left so happy with our pedicures and eyebrow waxing.
Would definitely recommend and will definitely be rebooking to go back for the full spa day. Thank you!
My therapist was absolutely lovely and the deep tissue massage was fabulous. My only constructive feedback would be the cheap, thin towels, the head rest part of the massage bed was flaking bits of cover off and the equipment the ‘soothing’ music was playing on sounded like a tinny 70s car radio. Didn’t think it reflected a spa experience and didn’t reflect the excellent service of the therapist.