Turning up to the pre-booked appointment there were no staff at the spa.
I had to go to hotel reception to get someone to open the hot tub and instruct me where to shower etc
The shower room was mediocre with no proper shower facilities. The tub itself wasn’t particularly inviting and not very clean.
Finding Southcrest has been a revelation. The hotel looks interesting and is well presented. Staff are friendly and helpful. The spa facilities are small but provide for most guests. Sinead is a competent therapist. She did a thorough pedicure which has lasted well. She is knowledgeable and friendly. A good experience.