Southcrest Manor Hotel Reviews
Pool Bank, Southcrest, Redditch, Worcestershire, B97 4JS
Check availability and book onlineReviews are written by customers after their visit.
1402 reviews
My partner and I had a wonderful time but:
1) Restaurant seating seemed much too close in light of COVID restrictions. I would have liked to see more spacing
2) Very, very limited selection on the menu. Suggest changing the menu daily if keeping a limited selection
3) Breakfast wasn't very warm, although tasty
4) Restaurant not organised, staff were very busy and doing their best, would benefit from strong front of house management to organise theflow
5) no air conditioning in rooms and very hot
Deep Tissue Massage
Stayed for a one night pamper break, great value for money, staff were very friendly an helpful an work extremely hard. Treatments were very good an the ladies in the spa were lovely. Food was lovely, will definitely be back
Hydrotherapy
As every girl knows, the first wax after lockdown is something to dread. Rachel's friendly, professional and the Covid safety measures in place made me feel relaxed and confident that both mine and Rachel's safety was being taken care of. Rachel is always friendly and attentive and gave extra advice on how to take extra care after this treatment.
Treatment by Rachel L•Hollywood Waxing
Really lovely stay, not many staff on due to covid which is understandable. Waited quite a while for a drink on occasion. Salon therapist exceptional. Made us very welcome and also staff on reception and in restaurant. Problem with the bill at check out but amended efficiently with no fuss. Only thing I would suggest is to take own pillow if staying over night as didn’t get much sleep at all. Bed was comfy though.
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