There were constant interruptions to my treatments, therapist continuing to leave the room due to the incorrect products being set up ready For the treatments I had booked . Also interruptions from the other therapist as certain equipment wasn’t working for her . I sat for nearly 2 hrs on a very uncomfortable chair It just wasn’t a relaxing experience. I still have hard skin on my feet after the pedicure. when I checked out Of the hotel I paid £40 not £32 as advertised.
I was listened to, which was really important to me as l have had back trouble for 30+ years and know what l need.
Rachael ensured she met my needs and so l am extremely happy to return here regularly (next appointment is booked) instead of where l used to go and highly recommend to everyone. 😊