Southcrest Manor Hotel Reviews

Pool Bank, Southcrest, Redditch, Worcestershire, B97 4JS

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Reviews are written by customers after their visit.

4.6
1259 reviews

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Written by our customers, so you know what to expect at each and every venue.
The spa was really relaxing,very clean and fresh. Sineade was really welcoming and friendly. Overall I would highly recommend using this spa.
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Lisa was fantastic. Really nice person and great treatment.
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My treatment was booked as a surprise by my husband and I was initially skeptical as I’ve never had a facial before. However I shouldn’t have worried, the treatment was beautifully relaxing to the point I think I fell asleep for a short while! My skin looked amazing when I left and this seemed to get better and better as the day went on. I will definitely be booking again and will bring my sister and daughter next time for a treat too. Highly recommend.
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No spa facilities, was told we could not use the hot tub. Staff not helpful. Worst spa experience in my experience and will not be returning
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At appointment time the place was still locked up, I went to the hotel reception to let them know and to pass on a message that I was leaving. The therapist had just arrived and was stood at the desk. We went down together as it was opened up and things were set up. Not the welcome I wanted. This left me uncomfortable. I was shown into a room and told to undress and where to lie. The therapist then came in and started massaging me with no communication, not asking for allergies, medical conditions, pregnancy etc. I have anaphylaxis to medications which should have been discussed. I couldn't relax. The door was opened a few times during treatment leaving me vulnerable, undressed for a full body massage. At the end water was fetched and I was told to get dressed and leave the voucher on the desk. I did this and left to a man sat outside of the room facing the door where I'd just been. A fifty pound massage that was a gift to relax, didn't do the job I wouldn't return I'm afraid. The massage itself was OK.
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