Southcrest Manor Hotel Reviews

Pool Bank, Southcrest, Redditch, Worcestershire, B97 4JS

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Reviews are written by customers after their visit.

4.6
1295 reviews

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Written by our customers, so you know what to expect at each and every venue.
Great! Great service! Great massage!
Amazing time here! Hot tub and sauna before our full body massage with a perfect afternoon tea afterwards. Staff were attentive and very welcoming. Definitely booking to come back and have recommended to friends and family already!
Rachel was absolutely lovely and a pleasure to chat to, and provided a great manicure!
Professional and friendly beautician. Manicure has small imperfections. Would've been nice to have some background music.
Not a relaxing experience. We got a very confusing confirmation email with inaccurate timings, staff were a bit brusque when I called to check these. When we arrived there was no one to greet us in the spa. Eventually someone questioned why we were there so early (we weren't) and didn't know what our treatments were. We were then sent to find our own gown and slippers, we never found any towels. We had to search in cupboards for the refreshments and pull out furniture to plug in the coffee machine. We had to assist with opening the hot tub, lifting off covers etc. When we came to pay it took a good 15 minutes, no one knee what we were paying for... Not professional. The treatments went ok.