Southcrest Manor Hotel Reviews

Pool Bank, Southcrest, Redditch, Worcestershire, B97 4JS

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Reviews are written by customers after their visit.

4.6
1258 reviews

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The spa treatment was lovely and relaxing and the staff in the spa were so friendly and helpful. The hotel is lovely and we really enjoyed our day
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The afternoon tea was great and the staff there were great too. The therapist cut the treatment short by 5 minutes on both treatments and didn’t ask if the pressure was ok on the back massage. The hot tub wasn’t that powerful and would of liked to have had a steam room.
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Our treatment was at 12 and the member of staff did not start until then so it of felt very unorganised. However the treatment and afternoon tea were both wonderful and the staff were friendly. The relaxation room had not been cleaned from the day before and there were dirty towels and slippers in there when it was opened. Also the bathrooms in there’s areas were messy. Other then these few issue my mother and myself had the relaxing day we went for.
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Excellent service, treatments and salon! 5 star!
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Absolutely loved my massage, Lisa listened to my concerns and hit every knot perfectly. I walked out feeling like a new woman! As for my eyebrows, she has attention to detail and feel it was one of the best eyebrow wax’s I’ve ever had!!
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