Chloe was great and gave a really good massage. She checked that the pressure was correct, asked if I had any specific areas of discomfort and was very personable and friendly. I should book a massage more often.
The treatments were excellent and the food was very good. The cleanliness itself was not ideal. The relaxation room and changing rooms were not really that clean and there were no facilities in the showers and there was not even water in the room. I would have expected these things as a basic.