Spa at Mercure Sheffield St Paul's Reviews
119 Norfolk Street, Sheffield, Yorkshire, S1 2JE
Check availability and book onlineReviews are written by customers after their visit.
447 reviews
Really nice hotel, gorgeous features, amazing massage, perfect room and the staff were spot on! Thank you! I definitely recommend this hotel for a nice weekend away with either your partner or friends!
Excellent value for money. Lovely Spa, delicious evening meal and relaxing treatment. Helpful and friendly staff. Will definitely return.
I loved my stay at st Paul's, it was great value the food was amazing 100% would go again only thing i would suggest is get advice about parking because for valent parking its 26 pound and did not know this before we arrived, excellent service though :)
Me and two friends booked a hotel and spa stay with the Mecure and we thoroughly enjoyed the entire stay. My friend saw a Whanda deal for £85 each inclusive of hotel stay, 3 course dinner, spa treatment and use of the spa. As that was based on 2 sharing she contacted the hotel direct and they matched the deal for 3 of us.
The hotel was ideal location wise - 5 minutes walk from the train station which was perfect as we were all arriving from different parts of the UK. It is really modern looking and runs alongside the winter gardens with a glass wall. Our room was grogeous, really clean and modern and we really enjoyed relaxing the room.
We were really pleased that we could have all of our treatments at the same time due to the number of therapists - the spa itself is below ground and was bigger than we expected. I always take hotel 'spas' with a pinch of salt as they can be misleading but we were pleasantly surprised with the size of the pool and there was a sauna, steam room, ice room and aromatherapy room. The massage was lovely although the room was fairly cold. Behind the treatments reception desk there is a small relaxation room and refreshments room.
Our 3 course dinner was fantastic as well - I was dubious as to how nice our set menu would be but it was really really nice, as was the breakfast. The staff on reception were also very helpful during our stay; we rang down to reception from our room and asked if there was any possibility we could have three champayne flutes and an ice bucket and it arrived almost instantly!
Would really recommend as an overall stay and a great girls weekend all round.
I visited the Mercure spa as a special treat from my boyfriend. As it was expensive I had high expectations, which were sadly let down. On arrival I was greeted at the main desk, and given directions down in a lift to get to the spa. When I reached the spa desk however, there was nobody around. I waited until 20 minutes past my treatment time, getting increasingly annoyed and flustered as time ticked on. The relaxation room is just off reception, but nobody told me I was allowed to go in, and I didn't want to go in and miss somebody come back to reception! So I dithered between waiting or going back upstairs or walking around trying to find somebody, until eventually someone did appear and took me for my treatment with no apology.
The treatment itself was fine, but I was too wound up to enjoy it as much as I should have. After the treatment I wasn't offered use of the relaxation room, which I find essential after a spa treatment to revive myself, rather than just being chucked out on the street. I was instead given a feedback form to fill in, but two staff members stood over me while I filled it in- so I chickened out, and gave them a good score. What can I say, I hate confrontation, and I just wanted to get out of there asap.
Trying to find my way back up to main reception, I got lost and a member of kitchen staff had to let me out of the back door. All in all, left much more stressed than I arrived!
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