Our actual spa experience was really good and we enjoyed our time in the spa and excellent treatments. However I had about 5 phone calls prior to us coming in with appointment times changing and being asked to delay coming in by 30 mins as there would be no receptionist. We then still waited around 15 mins on arrival.
Treatment very nice and lovely staff. However, you can hear noise from the gym next-door and from people in the reception area, which detracts a little from the experience.
First time to this place, very friendly staff , nice and quiet athmosphere, Small Hydrotheraphy pool area but quite cosy and neat.
The massage was very relaxing and the therapist worked on the tense area
Steam room needs update and it smell bad however overall the experience is really positive considering the bargain I grabbed online