The staff were lovely, the hot stone massage was the most relaxing massage i've ever had. The relaxation lounge was good. The Jacuzzi wasn't working when we booked the additional use of the spa facilities so we cancelled it as we didn't think it was worth £12.50 just to use the steam room & sauna. It was strange to go through the gym to use the spa, however once you're inside it doesn't affect anything.
Facial was carried out very well, products smelt lovely and the beds at this salon are wider so your arms never fall off when you are relaxed. My skin felt extremely refreshed afterwards and the oil used on the facial massage was not greasy after I left salon skin was very smooth. Only downside is the music from the adjoining gym it is so loud it overpowers the relaxing music played in the treatment.