nice staff, good clean (if small) spa facilities, and the best massage ever. it's too small to go for a day without a massage but our massages were brilliant. will try to go again.
A suggestion would be to have either a receptionist on the desk rather than the therapists or longer allocated treatment times as customers were 'overlapping'. .
Waited 25 minutes after my appointment time. On another day this could have posed problems.
However, treatment was very good.
This is a review for the venue and the massage - I paid for spa entry and a massage separately but have only been offered the chance to do one review. This is not really a spa as the is only a steam sauna and hot tub, nothing else. This is the second time I have been and the place absolutely stank, especially the water in the Jacuzzi. The staff eye rude, my booking was cocked up, I sorted it out on email and still got told I'd missed my appointment and had to show my email to explain the cock up. Was treated like a naughty child throughout. Massage decidedly average. Not going back.