Spa Experience at Kensington Leisure Centre Reviews
Bomore Road, Kensington, London, W11 4HB
Check availability and book onlineReviews are written by customers after their visit.
1955 reviews
Facilities were good. The whirlpool was bit on the cool side. We were suppose to have a 30min massage included, staff were 5mins late calling us and another 5mins before our actual massage began. They did not make up that time, and finished within 15mins. What I essentially thought was a 30min massage turned into half that time.
Great facilities, not happy with my massage being cut short!
Relaxing MassageShow all…
I had booked this treatment twice before and was happy. But this time they cut my 50mins by 10mins and had a most weak touches I’ve ever had in a massage. And was told that I had my full 50mins. I had gone in 3:30 to change the therapist came in 3:35 took 5mins to get ready then finished 4:15 and I was out the room by 4:20. And they told me that I had my full 50min treatment. It’s just lazy staff trying to cut corners. And rude enough to blatantly lie in your face. I would have been happy with a apology and maybe discount for my next treatment but nothing but telling me that you had your massage. Which was mostly a women petting me on my back.
Therapeutic Massage
The best spa experience I have had. Lovely staff and a great price for the options available. Lovely, calming experience and atmosphere. Highly recommend :)
Steam and Sauna Therapy
Relaxing reclining chairs, fruit water (orange, lemon, cucumber) can get a little noisy at times though.
Steam and Sauna Therapy
The jacuzzi/hydro pool was too cold to comfortably sit in. We notified the staff of this and were told it would warm up however at the end of our 3 hours it was still the same temperature. Otherwise the day was lovely.
Relaxing MassageShow all…
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