Spa Experience at Kensington Leisure Centre Reviews
Bomore Road, Kensington, London, W11 4HB
Check availability and book onlineReviews are written by customers after their visit.
1946 reviews
The spa facilities are basic but the treatments are very good value for money.
Body Exfoliation TreatmentsShow all…
The staff were lovely and the centre was really clean . I was offered water and tea which is always nice . There is also fresh juices available which were delicious.The treatments went over time , which was completely fine for me but may be an issue for others.Before my facial I was asked about my areas of concern and given advise based on that which was great.There was no description of the pedicure on treatwell so was a bit dissapointed that with 50 minutes there was no dead skin removal or foot soak but the cuticle work on both manicure and pedicure was great. The deep tissue massage was only upper body which on the day was fine for me as my back was so tense . Overall , I would definately go back , it was great value for money, with great staff and nice facilities-perhaps a little work on the online descriptions would improve this spa.
PedicureShow all…
Booking our timeslot and exact treatment was a bit tricky and we didnt find the customer service to be that great before the day. Very hard to get hold of anyone on the phone and when we did finally speak the lady wasnt exactly obliging. HOWEVER, when we arrived, we found the experience to be much better than expected (after such off putting customer service prior). The changing rooms are a bit basic but do the trick (although should have seats by the blowdryers...not ideal when hot and pregnant. No air con in the reception area or the changing rooms, so we were sweating a lot of the day! However, what I should say is that the massages and facials we all had were amazing. There were three of us, each saw a different therapist, and all of us were so impressed.
I'm shocked that you cant use the pool in the leisure centre and tbh we found the 'spa' a bit grimey. But cannot fault the treatments - well done those girls!
Deep Tissue MassageShow all…
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